Corporate Mission & Vision Statement
"We commit ourselves to make the summit group of hotels to be the region’s premier business and leisure hotels & resorts through our exceptional customer service."
Our vision is to establish a dynamics and successful group of hotels and hospitality related businesses with a team of dedicated and knowledgeable people who strike constantly to devise the best approaches, strategies, products and services at lower costs than the competitors to the ever changing markets though continual regeneration of the internal systems and resources mix with the external environment to satisfy the expectations of the customers, shareholders, employees, suppliers, communities and the Government.
Specifically, management must achieve good results in the following key area:
- Market sources and standing
- Physical and financial resources
- Continuous growth
- Managers and workers performance, attitude and development
- Public responsibility
We are committed to maintain our leadership in the hotel industry by providing excellent Customer Service as perceived by Guests and always ready to exceed their expectations without compromise.
- We pledge to develop a harmonious workplace with a family spirit and teamwork.
- We will provide the best products and services that give true values and satisfaction to our customers.
- We must always be cost conscious and environment friendly.
- We shall assist employees to develop their potential and be successful in their career goals.
- We pledge to enhance our shareholders worth continually and thereupon provide the opportunities for us to grow with the Company.
- We are committed to be good citizens and handle ourselves professionally.
- Control our own destiny or someone else will.
- Always maintain competitive advantage or else, don’t compete.
- Change before we have to .
- If something isn’t perfect, perfect it.
- Don’t manage only, lead.
- Take care of our customers and employees or someone else will.
- Delegate but never abdicate – be hands on and follow up continuously.
- Place great importance in people relations skill.